General Questions
What products does SHANGDUO manufacture? +
SHANGDUO specializes in luxury hotel supplies, leather goods, office accessories, decorative packaging, and household items. Our product range includes tissue boxes, amenity boxes, ice buckets, dustbins, glass trays, bill folders, notepad holders, stationery boxes, and various other hotel and office accessories.
Where is SHANGDUO located? +
Our factory is located in Guangzhou, قوانغدونغ، الصين — the largest leather goods production base in China. We have two sales branches and our main manufacturing facility spans 15,000 square meters.
How long has SHANGDUO been in business? +
SHANGDUO was established in 1999, giving us over 20 years of experience in the leather goods and hotel supply manufacturing industry.
OEM/ODM Inquiries
Do you offer OEM services? +
Yes, we offer comprehensive OEM (Original Equipment Manufacturing) services. We can manufacture products according to your specifications, designs, and brand requirements. Our team works closely with you to ensure the final product meets your exact standards.
Do you offer ODM services? +
Absolutely. Our in-house R&D department of 20+ professionals can help design and develop original products for your brand. From concept sketches to finished products, we handle the entire development process.
What is the minimum order quantity (MOQ)? +
MOQ varies depending on the product type and customization requirements. Please contact our sales team with your specific needs, and we will provide a tailored quotation with the applicable MOQ.
How long does the sampling process take? +
Our sample department, staffed by 30+ skilled artisans, typically completes samples within 7-15 days depending on complexity. We prioritize efficiency without compromising on quality.
Shipping & Logistics
Which markets do you serve? +
We export to markets worldwide, with primary markets including the Middle East, Australia, North America, and Europe. Our logistics department ensures reliable and timely delivery to all destinations.
What shipping methods do you use? +
We offer various shipping options including sea freight, air freight, and express courier services. Our 8-person logistics team will recommend the most efficient and cost-effective shipping method based on your order size and destination.
Quality Assurance
How do you ensure product quality? +
Quality is at the core of our operations. We have a dedicated QC department with 20+ professionals who conduct rigorous inspections at every stage of production — from incoming raw materials to finished products. We strictly control the quality of every product.
Can I visit your factory? +
Yes, we warmly welcome clients to visit our facility in Guangzhou. Seeing our operations firsthand is the best way to understand our commitment to quality. Please contact us to schedule a visit.